Shipping Policy
Order Processing Time
All orders are processed and dispatched within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Delivery Times
Once your order has been dispatched, delivery typically takes 7–12 business days, depending on your location and local customs processing.
Please note that delivery times are estimates and not guaranteed. Factors such as customs delays, weather, and local courier conditions may occasionally affect delivery.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. [Add any specific rate details, free shipping thresholds, or promotions here.]
International Shipping & Customs
We ship to many countries worldwide. Please note:
- International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
- Delivery times may vary due to customs processing in your country.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please contact us at alvarezandy474@gmail.com and we'll be happy to look into it for you.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible so we can attempt to correct it before dispatch.
Questions?
If you have any questions about your order or our shipping policy, reach out to us at alvarezandy474@gmail.com — we're happy to help.